A session recording is a faithful replay of a single visitor's experience: every click, scroll, keystroke (with sensitive fields automatically masked), and rage-click. Watch one and you'll learn more in five minutes than from a week of looking at funnel charts.
How to start
Recording is on by default for every verified website. Within seconds of a visitor landing on your site, we start capturing. Recordings appear in the Recordings tab in your dashboard, sorted by most recent.
What to watch for
Rage clicks
Three or more clicks on the same spot in under a second. Always means something's wrong — a button isn't working, an element looks clickable but isn't, the page is slow. Rage-click sessions are flagged with a red icon. Watch them first.
Dead clicks
Clicks on elements that aren't actually links or buttons. The user thought it was clickable. This is design feedback you couldn't get any other way.
Long scrolls without interaction
Visitor scrolling but not engaging means your content isn't matching their intent. Either the wrong people are landing on the page or the content above the scroll point doesn't earn the next scroll.
Form abandonment
A visitor types into a field, then leaves. Watch what they typed (we mask passwords, credit cards, and any field marked sensitive) and what error message — if any — they saw.
Filters that save time
- Frustration tier — high (≥15 frustration score), medium (≥6), low. Watch the high-tier ones first.
- Country / device / browser — narrow to the segment you care about.
- URL contains — only sessions that visited a specific page (e.g.
/checkout).
Privacy
By default we mask all <input>, <textarea>, and any element with data-private. Passwords and credit-card fields are never recorded — not even keystroke counts. Frustration scoring uses interaction signals only.